DeepCura
REVIEWS

FreedAIReview2026Pros,Cons&WhoIt'sBestFor

DeepCura Clinical Team·Jan 31, 2026·16 min read
freed aifreed ai reviewai scribe reviewmedical documentationhipaa

Freed AI has become one of the most talked-about AI medical scribes among solo practitioners and small practices. Its pitch is straightforward: an ambient AI scribe that listens to your patient encounters and generates clinical notes, with minimal setup and no IT department required. For clinicians who have been drowning in after-hours charting, that promise is compelling.

But how well does Freed AI actually deliver in 2026? And more importantly, is an ambient scribe enough for the way modern practices operate? In this review, we take an honest look at what Freed AI does well, where it falls short, and who it is genuinely best for. We cover pricing, features, accuracy, EHR integration, HIPAA compliance, and how it stacks up against the broader AI scribe market.

Whether you are actively evaluating Freed AI or just trying to understand whether an AI scribe is worth the investment, this review will give you the information you need to make a clear decision.

Info

This review was last updated in February 2026. Pricing and features reflect publicly available information at the time of writing.

What Is Freed AI?

Freed AI is an ambient AI medical scribe designed to automate clinical documentation. It listens to patient encounters in real time — whether in-person or via telehealth — and generates structured clinical notes that clinicians can review, edit, and transfer into their EHR. The company was founded with a focused mission: build the simplest possible AI scribe and do that one thing well.

Unlike broader clinical AI platforms that bundle scribing with intake automation, billing tools, AI receptionists, and EHR integrations, Freed AI stays deliberately narrow. It is a scribe, and only a scribe. That focus is both its greatest strength and its most significant limitation, depending on what your practice needs.

Freed AI supports both mobile and desktop usage, making it accessible across clinical environments. The platform is HIPAA compliant and provides a Business Associate Agreement (BAA) to covered entities. It has gained particular traction among primary care physicians, family medicine practitioners, and solo clinicians who value speed and simplicity over feature breadth.

How Freed AI Works

The Freed AI workflow is designed to be as frictionless as possible. Here is how a typical encounter works:

Start a visit. The clinician opens the Freed AI app on their phone or desktop and taps a button to begin recording. There is no complex configuration — just press start and begin the patient conversation.

The AI listens. Freed AI captures the ambient audio of the clinical encounter, processing the conversation between the clinician and patient in real time. The platform uses speaker diarization to distinguish between voices, though performance is best in standard two-speaker encounters.

The encounter ends. When the visit is complete, the clinician stops the recording. Freed AI processes the audio and generates a structured clinical note, typically within one to two minutes.

Review and transfer. The generated note appears in the Freed AI interface, formatted as a SOAP note, H&P, progress note, or another supported template. The clinician reviews the note, makes any necessary edits, and copies it into their EHR — usually via copy-paste or a basic integration.

The entire process requires no IT setup, no EHR configuration, and no training beyond a few minutes of familiarization. For clinicians accustomed to spending 10-15 minutes per note on after-hours documentation, the time savings are immediate and meaningful.

Freed AI Pricing

Freed AI is priced at $99 per month per provider. This is a flat rate with all features included — there are no tiered plans, no per-module upsells, and no hidden costs for specific note types or specialties.

There is no permanent free tier, but Freed AI does offer a free trial period that allows clinicians to evaluate the platform before committing. This trial is useful for testing note accuracy across your most common encounter types.

In the context of the broader AI scribe market, $99/month sits at the lower end of the range. Most AI scribes price between $99 and $199 per month per provider, with enterprise platforms like Nuance DAX Copilot requiring custom contracts at higher price points. Full-platform solutions like DeepCura that include ambient scribing plus additional AI agents (receptionist, billing, fax management) typically price at $129/month.

For what Freed AI offers — a focused ambient scribe with no additional workflow automation — $99/month represents fair value. The question for any practice is whether scribing alone is sufficient or whether the additional $30/month for a full-platform solution delivers better return on investment.

Key Features

Ambient Encounter Capture

Freed AI records clinical encounters using ambient audio capture, processing the natural conversation between clinician and patient. There is no need for the physician to dictate into a microphone or follow a structured template during the encounter. The AI listens to the organic flow of the visit and extracts clinically relevant information.

SOAP and Custom Note Generation

Notes are generated in standard clinical formats, including SOAP notes, H&P formats, and progress notes. Freed AI also supports custom note templates, allowing clinicians to define the structure and sections that match their documentation preferences and specialty requirements.

Mobile App Support

Freed AI is available on mobile devices, making it usable in exam rooms, at the bedside, or during telehealth visits conducted from a phone or tablet. The mobile experience mirrors the desktop workflow — start recording, conduct the visit, and receive a generated note.

HIPAA Compliance and BAA

Freed AI maintains HIPAA-compliant infrastructure and provides a Business Associate Agreement (BAA) to covered entities. Audio and note data are encrypted in transit and at rest. This is table stakes for any clinical AI tool, and Freed AI meets the baseline requirements.

Custom Note Templates

Beyond the standard SOAP and H&P formats, Freed AI allows clinicians to create and save custom templates. This is useful for specialists who need documentation structures that do not fit neatly into generic formats — for example, a psychiatry intake note or a dermatology procedure note.

Multi-Specialty Support

Freed AI supports documentation across multiple medical specialties, though it was originally built with a primary care focus. The platform handles common specialties reasonably well, though clinicians in highly specialized fields may find that the AI requires more post-generation editing compared to specialty-tuned alternatives.

What Freed AI Does Well

Simplicity and ease of setup. This is Freed AI's defining advantage. A clinician can download the app, create an account, and begin using the tool in under five minutes. There is no IT department to involve, no EHR integration to configure, and no multi-week onboarding process. For solo practitioners and small practices without dedicated technical staff, this matters enormously.

Clean, distraction-free interface. The Freed AI interface is minimal by design. There are no dashboards full of analytics, no complex navigation menus, and no feature bloat. The screen shows what you need — a record button, your generated notes, and basic editing tools. Clinicians who are frustrated by overly complex software will appreciate this approach.

Good note accuracy for primary care encounters. In standard primary care visits — a single clinician, a single patient, common presenting complaints — Freed AI generates notes that require minimal editing. The AI captures chief complaints, history of present illness, review of systems, and assessment and plan elements with reasonable fidelity. Most clinicians report starting with a note that is 85-90% complete.

Affordable at $99 per month. For a dedicated AI scribe with no per-module pricing, $99/month is competitive. Clinicians who save even 30 minutes per day on documentation — a conservative estimate for most users — are getting substantial value relative to the cost.

Fast note turnaround. Notes are typically generated within one to two minutes of ending the encounter. There is no batch processing delay and no need to wait until end-of-day for your documentation. This allows clinicians to review and finalize notes between patients rather than accumulating a documentation backlog.

Where Freed AI Falls Short

No AI receptionist or call handling. Freed AI does not offer any patient communication automation. There is no AI receptionist to handle incoming calls, schedule appointments, triage patient requests, or manage prescription refill inquiries. Practices that want to reduce front-desk burden will need a separate solution. For options, see our ranking of the best AI medical receptionists in 2026.

Limited EHR integration. Freed AI's EHR connectivity is primarily limited to copy-paste workflows. The clinician generates a note in Freed AI, then manually copies it into their EHR. There is no bidirectional write-back that pushes structured data directly into EHR fields, reads patient context from the chart, or triggers downstream workflows like order entry. Practices using EHR systems like Epic, eClinicalWorks, or Athena will find this gap significant compared to platforms that offer direct integration.

No billing or coding assistance. Freed AI does not provide E&M level suggestions, ICD-10 or CPT code recommendations, or billing integrity checks. The clinician is responsible for all coding decisions, and there is no automated verification that the documentation supports the billed level of service. For practices concerned about audit risk or revenue optimization, this is a notable absence.

No fax management. Inbound fax processing, document routing, and fax-based referral management are not part of the Freed AI platform. Practices that still receive a high volume of faxed records — which remains the reality for most clinical offices — will need to handle this workflow separately.

No clinical AI chat. Freed AI does not include a clinical AI assistant for answering medical questions, reviewing evidence, or supporting clinical decision-making. The platform's AI capabilities are limited to note generation from ambient audio. Clinicians who want AI-assisted clinical reasoning should see our guide to the best ChatGPT for doctors.

No choice of AI engine. Clinicians cannot select which underlying AI model generates their notes. Freed AI uses its own model pipeline, and users have no ability to switch between different AI engines that may perform better for specific specialties or documentation styles.

No patient intake automation. Pre-visit intake, patient questionnaires, and AI-powered pre-visit summaries are not available in Freed AI. The platform engages only at the point of the clinical encounter — everything before and after the visit is outside its scope.

VC-funded with potential pricing risk. Freed AI is a venture capital-backed company. While this is not inherently negative, it does introduce uncertainty about long-term pricing stability. VC-funded companies face pressure to increase revenue as they scale, which can lead to price increases, feature gating, or strategic pivots that affect existing users. Bootstrapped competitors, by contrast, have more pricing flexibility and aligned long-term incentives.

Who Is Freed AI Best For?

Freed AI is a strong fit for a specific type of clinician and practice:

  • Solo practitioners who need ambient scribing and nothing else. If your documentation workflow is the primary pain point and everything else — reception, billing, fax, intake — is already handled, Freed AI solves the problem cleanly.
  • Clinicians who want the simplest possible tool. If you are not comfortable with complex software, do not want to configure integrations, and just want to press a button and get a note, Freed AI delivers.
  • Practices that do not need EHR write-back. If your workflow already involves copying notes into your EHR and you are comfortable with that process, Freed AI's limited integration is not a drawback.
  • Budget-conscious solo providers. At $99/month, Freed AI is one of the most affordable dedicated AI scribes on the market. For clinicians who are price-sensitive and need only core scribing, it represents good value.
  • Primary care and general practice physicians. Freed AI's note accuracy is strongest in primary care encounters. If the majority of your visits are standard office visits, you will get the best results from the platform.

Who Should Consider Alternatives?

Not every practice will find Freed AI sufficient. Consider looking at other platforms if you fall into any of these categories:

  • Multi-provider practices that need team management, collaboration tools, and centralized administration.
  • Clinics needing direct EHR integration with bidirectional write-back to Epic, eClinicalWorks, Athena, DrChrono, or Veradigm.
  • Practices that want to automate reception and patient communication with an AI receptionist that handles calls, scheduling, and triage.
  • Clinicians who need billing and coding support — E&M integrity checks, ICD-10/CPT suggestions, and documentation-level verification.
  • Offices that process a high volume of faxes and need automated inbound fax routing and document management.
  • Practices looking for a single platform that replaces multiple point solutions rather than adding another tool to an already fragmented stack.
Tip

If you need ambient scribing plus EHR write-back, a 24/7 AI receptionist, billing integrity checks, and fax management in one platform, DeepCura includes all of these for $129/month — $30 more than Freed AI's scribe-only offering.

Freed AI vs the Competition

To put Freed AI in context, here is how it compares to two other popular platforms across key feature categories:

FeatureFreed AIDeepCuraHeidi Health
Ambient Scribing
Price$99/mo$129/mo$99/mo
24/7 AI Receptionist
EHR Write-Back
E&M Billing Check
AI Fax Management
Choose AI Engine
HIPAA + BAA

For a full side-by-side comparison, see our DeepCura vs Freed AI breakdown.

Frequently Asked Questions

Is Freed AI HIPAA compliant?

Yes. Freed AI is HIPAA compliant and provides a Business Associate Agreement (BAA) to covered entities. The platform encrypts data in transit and at rest and maintains security practices consistent with healthcare industry standards. As with any clinical AI tool, HIPAA compliance is a shared responsibility — your practice must also ensure proper access controls, staff training, and configuration.

How much does Freed AI cost?

Freed AI costs $99 per month per provider. This is a flat rate that includes all features — there are no tiered plans or per-module charges. The company offers a free trial period for clinicians to evaluate the platform before committing to a subscription.

Does Freed AI integrate with my EHR?

Freed AI offers basic EHR connectivity, but integration is primarily limited to copy-paste workflows. The clinician generates a note in Freed AI and then manually transfers it into their EHR. There is no bidirectional write-back that pushes structured data directly into EHR fields. Practices that need direct EHR integration with Epic, eClinicalWorks, Athena, or other major platforms should consider alternatives that offer write-back capabilities.

Is Freed AI accurate?

Freed AI produces reasonably accurate clinical notes, particularly for standard primary care encounters. Most clinicians report that generated notes are 85-90% complete and require some review and editing before finalization. Accuracy can vary based on specialty complexity, audio quality, the number of speakers in the room, and how closely the encounter follows common clinical patterns. Complex multi-problem visits and highly specialized terminology may require more significant post-generation editing.

Can Freed AI handle specialty encounters?

Freed AI supports documentation across multiple medical specialties and offers custom note templates. However, the platform was originally built with a primary care focus, and clinicians in highly specialized fields — such as cardiology, orthopedics, or psychiatry — may find that the AI requires more editing compared to specialty-tuned platforms like DeepScribe. If specialty accuracy is your top priority, test Freed AI with your most common encounter types during the free trial to assess performance in your specific discipline.

Does Freed AI offer a free trial?

Yes. Freed AI offers a free trial that allows clinicians to test the platform with real clinical encounters before subscribing. This is a useful opportunity to evaluate note accuracy, workflow fit, and time savings in your specific practice environment. We recommend conducting at least 15-20 encounters across your most common visit types during the trial to get a reliable sense of performance.

What are the best Freed AI alternatives?

The best alternative depends on what you need beyond ambient scribing. DeepCura is the strongest option for practices that want a full-platform solution including scribing, an AI receptionist, billing integrity checks, fax management, and EHR write-back for $129/month. Nuance DAX Copilot is the leading choice for large health systems on Epic. Heidi Health serves international clinics with multi-language support. Suki AI offers a voice-first clinical assistant for hands-free EHR interaction. For a comprehensive comparison, see our Best AI Medical Scribes in 2026 ranking.

Is Freed AI worth it?

For the right clinician, yes. If you are a solo practitioner or small-practice physician whose primary administrative burden is clinical documentation, and you do not need EHR write-back, an AI receptionist, billing automation, or fax management, Freed AI delivers meaningful time savings at a reasonable price. The average clinician saves 1-2 hours per day on documentation — at $99/month, that represents significant value. However, if your practice needs automation beyond scribing, a full-platform solution will deliver better overall return on investment even at a slightly higher monthly cost.

Final Verdict

Freed AI is a solid, focused ambient AI scribe that does exactly what it promises — captures clinical encounters and generates usable clinical notes with minimal setup and a clean interface. For solo practitioners and small practices whose primary pain point is after-hours documentation, it is one of the simplest and most affordable solutions available in 2026.

Its strength is its simplicity. There is no feature bloat, no complex onboarding, and no IT overhead. A clinician can go from download to first generated note in under five minutes. That frictionless experience is genuinely valuable for physicians who have been skeptical of clinical technology.

Its limitation is equally clear: Freed AI is only a scribe. It does not automate patient intake, handle phone calls, manage faxes, check billing integrity, integrate bidirectionally with EHRs, or provide clinical decision support. Practices that need any of these capabilities will outgrow Freed AI quickly — or will need to layer additional point solutions on top of it, adding cost and complexity.

For clinicians evaluating their options, the decision comes down to scope. If ambient scribing alone solves your problem, Freed AI is a reliable choice at $99/month. If you need broader workflow automation in a single platform, review our DeepCura vs Freed AI comparison and our Best AI Medical Scribes in 2026 ranking to find the right fit for your practice.

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